Size Chart

You’ll receive a shipping confirmation email with a tracking link once your order has been dispatched.

Alternatively, click the profile icon at the top right corner, log in with the email used for your order, go to “On Its Way”, and you’ll find your tracking details there.

 

If your order hasn't not shipped, please change the address on your order, or contact us as soon as possible. We will send a confirmation email if the change could be made.

Please note, if the order was shipped, the address can no longer be changed.

For customers in the USA, UK, EU, Canada, Australia, and Korea, all customs duties and taxes are already included in the shipping fee. For other regions not listed above, please follow customs regulations from your destinated country.

You may request order cancellation before we fulfill/prepare the order by selecting Cancel Order on your "Orders" page, or contact us with your order number. We can refund your order, excluding 2-5% payment and order processing fee, depending on the preparation stage of the order.

After this period, the order can no longer be canncelled.

Exchanges can be made online within 14 days receiving the order. Please check our Exchange & Refund policy or email hello@rebnofficial.com for further support.

Delays may occur during holidays, adverse weather conditions, or unexpected carrier issues. We’ll do our best to keep you updated.

Exchanges can be made online within 14 days receiving the order. Please check our Exchange & Refund policy or email hello@rebnofficial.com for further support.

Returns are only accepted for items with verified manufacturing defects. If your item is not eligible for return under our policy, the return option will not be available. Please refer to our Return Policy or contact us at hello@rebnofficial.com for assistance.

Items marked as Final Sale or Clearance are not eligible for return or exchange, under all circumstances. We recommend double-checking your order details carefully before placing your order.

You’ll receive a return confirmation email with a tracking link once your return has been dispatched.

Alternatively, you can log into your account via the profile icon and track your return under the “On Its Way” section.

Returns or exchanges are processed within 14 days from the date we receive your request.